Promoting people‐focused knowledge management: the case of IDOM
Abstract
Purpose
The aim of this paper is to provide a practical experience in a leading Spanish engineering company in order to promote people‐focused knowledge management and socialization and collective learning processes within the firm.
Design/methodology/approach
From an epistemological perspective, the survey assumes a phenomenological approach, aimed at achieving a holistic understanding and interpretation of organizational processes. The evidence‐collection sources have been documents and open‐ended interviews.
Findings
The case shows the paramount relevance of articulating a knowledge‐sharing culture throughout management systems and organizational policies and routines, in order to guarantee the alignment of individual and organizational mental models.
Originality/value
The value of this paper lies in providing knowledge management practitioners with a useful insight about how to achieve effective socialization and collective learning processes within their companies.
Keywords
Citation
Aramburu, N. and Sáenz, J. (2007), "Promoting people‐focused knowledge management: the case of IDOM", Journal of Knowledge Management, Vol. 11 No. 4, pp. 72-81. https://doi.org/10.1108/13673270710762729
Publisher
:Emerald Group Publishing Limited
Copyright © 2007, Emerald Group Publishing Limited