Cross Cultural Management: An International Journal: Volume 11 Issue 1
Table of contents
Intercultural service encounters: an exploratory study of customer experiences
Sunita Barker, Charmine E.J. HärtelIntercultural contact occurs on a daily basis across all facets of life, and is reflective of Australia’s multicultural society. This trend is observed in many Western…
A cross‐cultural comparison of organizational culture: evidence from universities in the Arab world and Japan
Evangellos DedoussisAspects of the organizational culture of four universities, two in Japan and one each in Saudi Arabia and Lebanon, are discussed and compared. The paper argues that organizations…
Determinations of cultural adaptation in Chinese‐U.S. joint ventures
Xiaohua LinThe study examined cultural adaptive behavior in international joint ventures, its key relationship contexts (e.g. relationship commitment and relative dependence), and influence…
An empirical investigation of the influence of modernisation on the moral judgements of managers in the People’s Republic of China
Kylie Redfern, John CrawfordThis paper investigates the influence of modernisation on the moral judgements of 211 managers residing in the People’s Republic of China, based on their responses to a series of…
Hispanic identity and acculturation: implications for management
Eric J. RomeroThe United States has experienced a dramatic increase in the Hispanic population. This study is designed to discover the extent to which Hispanics have acculturated into American…