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Article
Publication date: 24 January 2020

Katerina Cerna, Alexandra Weilenmann, Jonas Ivarsson, Hans Rysedt, Anna Sigridur Islind, Johan Lundin and Gunnar Steineck

The purpose of this study is to understand the activities in nurses’ work practices in relation to the design process of a self-monitoring application.

Abstract

Purpose

The purpose of this study is to understand the activities in nurses’ work practices in relation to the design process of a self-monitoring application.

Design/methodology/approach

A design ethnographic approach was applied in this study.

Findings

To solve the problem of translating highly qualitative phenomena, such as pain, into the particular abstract features of a self-monitoring application, design participants had to balance these two aspects by managing complexity. In turn, the nurses’ work practices have changed because it now involves a new activity based on a different logic than the nurses’ traditional work practices.

Originality/value

This study describes a new activity included in nurses’ work practices when the nurses became part of a design process. This study introduces a novel way on how to gain a deeper understanding of existing professional practice through a detailed study of activities taking place in a design process. This study explores the possible implications for nurses’ professional practices when they participate in a self-monitoring application design process.

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