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Consumers have pervasively relied on mobile reviews in digital economy. However, little knowledge exists regarding how customers adopt several mobile reviews to make purchasing decisions. With the assistance of reader-response theory, this study investigates how the consistency of product reviews, in terms of their adherence to both other reviews and the prior experience of the customer, affect perceived quality, confirmation of the customer's expectations, the customer's level of trust in the seller and the consequent purchase intention.

Based on a scenario simulation and an online experiment to collect data, the authors employed AMOS to test the proposed hypotheses using survey data collected from 314 customers in Study 1 and 420 consumers in Study 2.

The results indicate that global consistency positively and significantly contributes to confirmation, perceived quality and trust in sellers while sequential inconsistency positively and significantly influences perceived quality. Meanwhile, purchase intention is positively and significantly promoted by confirmation, perceived quality and trust in sellers, and initial valence has some moderating effects on these relationships.

This study contributes to the understanding of how customers apply product reviews to make purchasing decisions from a new angle. It also elucidates the way in which the perceived consistency of product reviews affects how reviewers are perceived and the consequent effect of these perceptions on a customer's purchase intentions.

This paper aims to study the influence of cylindrical texture parameters on the lubrication performance of static and dynamic pressure thrust bearings (hereinafter referred to as thrust bearings) and to optimize their lubrication performance using multiobjective optimization.

The influence of texture parameters on the lubrication performance of thrust bearings was studied based on the modified Reynolds equation. The objective functions are predicted through the BP neural network, and the texture parameters were optimized using the improved multiobjective ant lion algorithm (MOALA).

Compared with smooth surface, the introduction of texture can improve the lubrication properties. Under the optimization of the improved algorithm, when the texture diameter, depth, spacing and number are approximately 0.2 mm, 0.5 mm, 5 mm and 34, respectively, the loading capacity is increased by around 27.7% and the temperature is reduced by around 1.55°C.

This paper studies the effect of texture parameters on the lubrication properties of thrust bearings based on the modified Reynolds equation and performs multiobjective optimization through an improved MOALA.

This paper aims to concentrate on recent innovations in flexible wearable sensor technology tailored for monitoring vital signals within the contexts of wearable sensors and systems developed specifically for monitoring health and fitness metrics.

In recent decades, wearable sensors for monitoring vital signals in sports and health have advanced greatly. Vital signals include electrocardiogram, electroencephalogram, electromyography, inertial data, body motions, cardiac rate and bodily fluids like blood and sweating, making them a good choice for sensing devices.

This report reviewed reputable journal articles on wearable sensors for vital signal monitoring, focusing on multimode and integrated multi-dimensional capabilities like structure, accuracy and nature of the devices, which may offer a more versatile and comprehensive solution.

The paper provides essential information on the present obstacles and challenges in this domain and provide a glimpse into the future directions of wearable sensors for the detection of these crucial signals. Importantly, it is evident that the integration of modern fabricating techniques, stretchable electronic devices, the Internet of Things and the application of artificial intelligence algorithms has significantly improved the capacity to efficiently monitor and leverage these signals for human health monitoring, including disease prediction.

Prior investigations concerning misalignment resulting from journal deformation typically relied on predefined misaligned angles. Nevertheless, scant attention has been devoted to the determination of these misaligned angles. Furthermore, existing studies commonly treat the journal as rigid under such circumstances. Therefore, the present study aims to introduce a framework for determining misaligned angles and to compare outcomes between rigid and flexible journal configurations.

The bearing forces are considered as an external load leading to journal deformation. This deformation is calculated using the finite element method. The pressure distribution producing the bearing force is solved using the finite difference method. The mesh grids in the finite element and finite difference methods are matched for coupling calculation. By iteration, the pressure distribution of the lubricant film at the equilibrium position is determined.

Results show that the deformation-induced misalignment has a significant influence on the performance of the bearing when the journal flexibility is taken into account. The parametric study reveals that the misalignment relies on system parameters such as bearing length-diameter ratio and static load.

The investigation of this work provides a quantification method of misalignment of hydrodynamic bearings considering the elastic deformation of the journal, which assists in the design of bearing in a rotor-bearing system.

The peer review history for this article is available at: https://publons.com/publon/10.1108/ILT-10-2023-0337/

This paper aims to propose an effective dynamic calibration and compensation method to solve the problem that the statically calibrated force sensor would produce large dynamic errors when measuring dynamic signals.

The dynamic characteristics of the force sensor are analyzed by modal analysis and negative step dynamic force calibration test, and the dynamic mathematical model of the force sensor is identified based on a generalized least squares method with a special whitening filter. Then, a compensation unit is constructed to compensate the dynamic characteristics of the force measurement system, and the compensation effect is verified based on the step and knock excitation signals.

The dynamic characteristics of the force sensor obtained by modal analysis and dynamic calibration test are consistent, and the time and frequency domain characteristics of the identified dynamic mathematical model agree well with the actual measurement results. After dynamic compensation, the dynamic characteristics of the force sensor in the frequency domain are obviously improved, and the effective operating frequency band is widened from 500 Hz to 1,560 Hz. In addition, in the time domain, the rise time of the step response signal is reduced from 0.29 ms to 0.17 ms, and the overshoot decreases from 26.6% to 9.8%.

An effective dynamic calibration and compensation method is proposed in this paper, which can be used to improve the dynamic performance of the strain-gauge-type force sensor and reduce the dynamic measurement error of the force measurement system.

Users often struggle to select choosing among similar online services. To help them make informed decisions, it is important to establish a service reputation measurement mechanism. User-provided feedback ratings serve as a primary source of information for this mechanism, and ensuring the credibility of user feedback is crucial for a reliable reputation measurement. Most of the previous studies use passive detection to identify false feedback without creating incentives for honest reporting. Therefore, this study aims to develop a reputation measure for online services that can provide incentives for users to report honestly.

In this paper, the authors present a method that uses a peer prediction mechanism to evaluate user credibility, which evaluates users’ credibility with their reports by applying the strictly proper scoring rule. Considering the heterogeneity among users, the authors measure user similarity, identify similar users as peers to assess credibility and calculate service reputation using an improved expectation-maximization algorithm based on user credibility.

Theoretical analysis and experimental results verify that the proposed method motivates truthful reporting, effectively identifies malicious users and achieves high service rating accuracy.

The proposed method has significant practical value in evaluating the authenticity of user feedback and promoting honest reporting.

This study explores how chatbot gender and symbolic service recovery may improve the satisfaction of angry customers in the context of service failures. It provides a strategy for companies to deploy chatbots effectively in customer anger.

This research relies upon a systematic literature review to propose three hypotheses, and we recruit 826 participants to examine the effect of chatbot gender on angry customers through one lab study and one field study.

This research shows that female chatbots are more likely to increase the satisfaction of angry customers than male chatbots in service failure scenarios. In addition, symbolic recovery (apology vs. appreciation) moderates the effect of chatbot gender on angry customers. Specifically, male (vs. female) chatbots are more effective in increasing the satisfaction of angry customers when using the apology method, whereas female (vs. male) chatbots are more effective when using the appreciation method.

The rapid advancements in artificial intelligence technology have significantly enhanced the effectiveness of chatbots as virtual agents in the field of interactive marketing. Previous research has concluded that chatbots can reduce negative customer feedback following a service failure. However, these studies have primarily focused on the level of chatbot anthropomorphism and the design of conversational texts, rather than the gender of chatbots. Therefore, this study aims to bridge that gap by examining the effect of chatbot gender on customer feedback, specifically focusing on angry customers following service failures.

Waste generation poses a significant environmental challenge in the United Arab Emirates due to the rapid urbanization, population growth and industrialization witnessed in recent decades. As a result, there has been a substantial surge in waste production. To fulfil its sustainability and circular economy aspirations in various economic domains, the UAE must prioritize efficient waste management. The purpose of this study is to assess the environmental and energy efficiency of the UAE’s economic sectors particularly within its vital energy sectors, which encompass crude oil, natural gas and mining, manufacturing and electricity, by gauging their adherence to sustainability and circularity objectives.

The authors used the data envelopment analysis input–output model to identify sectors that exhibit strong performance as well as those that are falling behind.

Based on this study, the agriculture, the crude oil, natural gas and mining sectors and financial services and banking were found to be the most efficient. The results of this study concluded that the UAE is making progress toward achieving its sustainability and circularity objectives; however, the findings suggest that more effort is needed to fully realize these goals.

By identifying high-performing and underperforming sectors, decision-makers can prioritize efforts to enhance sustainability and circularity in area of greatest need in the economy.

For a thermal protection system (TPS) of long endurance hypersonic flight vehicle (HFV), its thermal insulation property not only determines by the manufactured morphology but also changes along time. A thermal conductivity prediction model for aerogel considering heat treatment effect is carried out and applied to solve the heat conduction problem of a TPS. The aim of this study is to provide theoretical and numerical references for further development of aerogels applying to TPSs.

A thermal conductivity prediction model for aerogel is established considering treatment effect. The heat conduction problem of a TPS is derived and solved by combining the differential quadrature method and the Runge–Kutta method. The prediction results of aerogel thermal conductivities are verified by comparing with those in literature, while the calculated temperature field of TPS is verified by comparing with that by ABAQUS.

Numerical results show that when applying the current prediction model, the calculated high temperature area in the aerogel layer is narrowed due to the decrease of the thermal conductivity during heat treatment process.

This study will be beneficial to carry out the precise design of TPS for long endurance HFVs.

This study aims to empirically examine the impact of internal corporate governance mechanisms (ICGM) related to the size of the board, board composition, CEO duality and audit committee independence as a single metric on a firm’s investment decisions.

This study attempts to develop an internal corporate governance quality index comprising 10 items under four main ICGMs – size and independence of the board, CEO duality and audit committee independence – employing panel data analysis to investigate its impact on the investment decisions in 301 nonfinancial firms listed in six emerging capital markets in the Gulf Cooperation Council (GCC) member countries for the years 2015–2020. Data were extracted from sample companies' websites, stock markets, annual reports and Refinitiv database.

This study provides convincing evidence that effective ICGMs minimize inefficient investment and ultimately boost investment efficiency. The findings remain consistent even after considering the potential endogeneity bias.

This study provides empirical evidence on investment efficiency in the GCC region and emphasizes the importance of high-quality ICGMs in reducing inefficient investment. By examining the impact of ICGMs on investment inefficiencies, this study contributes to the corporate governance literature. The GCC region's unique economic and social contexts, with its growing economies, are considered to shed light on this issue.