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In the aftermath of the global financial crisis, transparency became a rhetorical token used to provide a solution to financial problems. This study examines how transparency materialized in the context of the European securitization industry, which was largely blamed for the credit crunch. The authors show that although transparency was broadly associated with a political call for financial system reform, in the European securitization industry it provided the basis on which to repurpose its market infrastructure. The authors introduce the concept of transparency work to show that transparency is a market achievement organized as a standardization network of heterogeneous actors aiming at establishing a new calculative infrastructure for managing credit risk. Combining insights from information infrastructure research and Economic Sociology, the authors contribute to a distributed and networked understanding of information infrastructure development.

The aim of this paper is to contribute to an understanding of enterprise resource planning (ERP) implementation that goes beyond the restricted time and space limits of a project‐based restructuring effort, and to understanding of it as a broader socio‐economic phenomenon.

A case study of the adoption and implementation of an ERP in a Greek bank is examined through an extended multi‐level analytical framework based on Pettigrew's “contextualist” and “processual” research model. The metaphor of the ancient Athenian agora is used to theorise the socio‐economic environment around ERP implementation. In‐depth, semi‐structured interviews and documents were used as data.

Findings suggest that although ERP implementation is seen by the majority of relevant IS literature as happening locally in restricted time‐frame, project‐based efforts, it rather emerges from broader socio‐economic contexts of the agora of techno‐organisational change. Different actors develop bounded understandings (viewpoints) of the agora which they use to navigate and engage it. A viewpoint is also a mechanism to link an actor's local circumstances with broad socio‐economic developments.

The context of financial services/markets offers possibilities for future research around ERP given the ongoing need for integration of legacy systems. Future case studies in financial service organisations could provide a link between frequent financial crises and technological development. Also, future studies of multiple ERP implementations as well as studies focusing on ERP suppliers’ choices, could add a comparative dimension useful to understand alternative agora configurations.

Practitioners should approach ERP implementation as a broad socio‐economic phenomenon instead of a project‐based episode of change.

Originality lies on the development of an extended, multi‐level analytical approach and on the introduction of a new spatial metaphor for understanding the socio‐economic environment around ERP implementation.

The hosts' third-party certifications in the sharing accommodation platforms have largely overlooked how the provision of such certification information could facilitate the trust-building process and subsequently influence consumers' purchase intention. Adopting an institution-based trust perspective, the authors differentiate various types of hosts' certification information (i.e. financial certification and social certification) and examine their role in the trust-building process between the hosts and the customers on sharing accommodation platforms.

This study uses the property-month level data of Airbnb Beijing from January 2019 to June 2020. Econometric analyses are adopted to evaluate the impact of institution-based trust on consumers' purchase intention. Specifically, the ordinary least square is used to testify the relationship between institution-based trust and purchase intention.

The empirical results show that the information on institution-based trust increases the likelihood that customers would reach purchase decisions. More importantly, results show that both financial certification and social certification affect consumers' purchase intention. The results further show that listings' attributes moderate the relationship between institution-based trust and customer purchase intention. Moreover, the authors find that “Superhost” and “Experience” positively moderate such relationships.

This paper confirms that the host certification fosters institution-based trust and reveals the impact of hosts' certification on consumers' purchase intentions. This study is among one of the first studies to incorporate institution-based trust into the trust formation on the sharing economy platform, which can improve the understanding of trust in the sharing economy context. The authors emphasize the importance of trust types on sharing economy platforms.