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Article
Publication date: 5 February 2016

Delvin Grant

Using 12 case studies, the purpose of this paper is to investigate the use of business analysis techniques in BPR. Some techniques are used more than others depending on the fit…

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Abstract

Purpose

Using 12 case studies, the purpose of this paper is to investigate the use of business analysis techniques in BPR. Some techniques are used more than others depending on the fit between the technique and the problem. Other techniques are preferred due to their versatility, easy to use, and flexibility. Some are difficult to use requiring skills that analysts do not possess. Problem analysis, and business process analysis and activity elimination techniques are preferred for process improvement projects, and technology analysis for technology problems. Root cause analysis (RCA) and activity-based costing (ABC) are seldom used. RCA requires specific skills and ABC is only applicable for discrete business activities.

Design/methodology/approach

This is an exploratory case study analysis. The author analyzed 12 existing business reengineering (BR) case studies from the MIS literature. Cases include, but not limited to IBM Credit Union, Chase Manhattan Bank, Honeywell Corporation, and Cigna.

Findings

The author identified eight business analysis techniques used in business process reengineering. The author found that some techniques are preferred over others. Some possible reasons are related to the fit between the analysis technique and the problem situation, the ease of use-of-use of the chosen technique, and the versatility of the technique. Some BR projects require the use of several techniques, while others require just one. It appears that the problem complexity is correlated with the number of techniques required or used.

Research limitations/implications

Small sample sizes are often subject to criticism about replication and generalizability of results. However, this research is a good starting point for expanding the sample to allow more generalizable results. Future research may investigate the deeper connections between reengineering and analysis techniques and the risks of using various techniques to diagnose problems in multiple dimensions. An investigation of fit between problems and techniques could be explored.

Practical implications

The author have a better idea which techniques are used more, which are more versatile, and which are difficult to use and why. Practitioners and academicians have a better understanding of the fit between technique and problem and how best to align them. It guides the selection of choosing a technique, and exposes potential problems. For example RCA requires knowledge of fishbone diagram construction and interpreting results. Unfamiliarity with the technique results in disaster and increases project risk. Understanding the issues helps to reduce project risk and increase project success, benefiting project teams, practitioners, and organizations.

Originality/value

Many aspects of BR have been studied but the contribution of this research is to investigate relationships between business analysis techniques and business areas, referred to as BR dimensions. The author try to find answers to the following questions: first, are business analysis techniques used for BR project, and is there evidence that BR affects one or more areas of the business? Second, are BR projects limited to a single dimension? Third, are some techniques better suited for diagnosing problems in specific dimensions and are some techniques more difficult to use than others, if so why?; are some techniques used more than others, if so why?

Details

Business Process Management Journal, vol. 22 no. 1
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 1 June 1996

Delvin Grant and Erhan Mergen

Uses Leavitt’s framework as an instrument for solving the long product cycle time related problems experienced in a manufacturing information resource management function. A…

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Abstract

Uses Leavitt’s framework as an instrument for solving the long product cycle time related problems experienced in a manufacturing information resource management function. A multi‐disciplinary quality team employing the framework and total quality principles abstracted the function into five related organizational factors of task, technology, people, communication and organizational structure. The team, aided by the framework, quality tools and DSS software, was able to understand fully how problems relating to the five factors contributed to the long product cycle time. The team was successful in reducing the cycle‐time from an average of 12 days to three days.

Details

Information Technology & People, vol. 9 no. 2
Type: Research Article
ISSN: 0959-3845

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Article
Publication date: 1 June 2001

Hugo Fuks and Rodrigo Lemos de Assis

Questions related to perception in groupware systems have received a lot of attention in recent Computer Supported Cooperative Work (CSCW) studies. This paper presents a model of…

Abstract

Questions related to perception in groupware systems have received a lot of attention in recent Computer Supported Cooperative Work (CSCW) studies. This paper presents a model of support of perception for a groupware approach based upon communication, coordination and cooperation. The suggested model is applied through learningware technology. The AulaNet learning environment was used as a source of experiences for development of the proposed model. The conception of a new service, implemented on AulaNet to illustrate the utilization of perception information, also is presented. Some of the problems that have been encountered, questions of implementation and difficulties derived from the addition of new functionalities, are highlighted throughout the paper.

Details

Journal of Systems and Information Technology, vol. 5 no. 1
Type: Research Article
ISSN: 1328-7265

Keywords

Article
Publication date: 1 April 1996

Uric Dufrene and Alan Wong

Corporate finance is under attack. Commentators mention that corporate managers have enriched themselves and shareholders, and in the process have failed to consider the interests…

Abstract

Corporate finance is under attack. Commentators mention that corporate managers have enriched themselves and shareholders, and in the process have failed to consider the interests of all stakeholders (Hennessy, 1989, Alkhafaji, 1989, Newton, 1989, Dunfee, 1989, Steidlmeier, 1989, Jones and Hunt, 1991). They cite the active corporate control market that produced hostile takeovers, leveraged buyouts, and corporate restructuring activity, all presumably causing a reduction in social welfare. This view is now beginning to permeate itself into the financial education debate. For example, Hawley (1991) suggests that financial educators are abdicating their responsibility of helping prepare corporate managers to recognize and deal with business ethics‐social responsibility effectively. Hawley proposes that the shareholder wealth maximization model for corporate management rationalizes the commission of unethical or socially irresponsible actions. Because of this ongoing criticism being levied against the practice of corporate finance, financial educators are now moving to incorporate ethics in the finance curricula. Although this move may be welcomed, we suggest that financial educators proceed with caution.

Details

Managerial Finance, vol. 22 no. 4
Type: Research Article
ISSN: 0307-4358

Book part
Publication date: 28 November 2022

Tammy Dalldorf and Sylvia Tloti

A strange phenomenon among women writers of the late eighteenth century, both conservative and liberal minded, was the predominance of female villains in their novels. While this…

Abstract

A strange phenomenon among women writers of the late eighteenth century, both conservative and liberal minded, was the predominance of female villains in their novels. While this can be seen as an after-effect of masculine patriarchal discourse, particularly for those women writers who possessed a more religious-based ideology, why was it prevalent among feminist writers of the time who should have been aware of misogynistic stereotypes? Two such writers who emulated this strange paradox were Mary Robinson and Charlotte Smith. Both these women had been vilified by the Anti-Jacobin British 18th press as notorious and corrupt ‘female philosophers’ who followed in the footsteps of Mary Wollstonecraft. This chapter will conduct a historical feminist close comparative reading of Robinson's novel, Walsingham, and Smith's novel, The Young Philosopher, based on feminist scholarship on eighteenth-century female writers. It will examine how the female villains in the novels overpowered even the male antagonists and were often the cause behind the misfortunes, directly or indirectly, of the heroines/heroes. While these villains did serve as warnings against inappropriate behaviour, they illustrated the disaster for women when there is a lack of female community. Specifically, in the case of Robinson, her Sadean villains illustrated that no one is spared from the corruption of power and that the saintly female figure is nothing but an illusion of the male imagination. They were fallen Lucifers, rebels who relished in their freedom and power despite their damnation and punishment. The patriarchal system was temporarily demolished by them.

Article
Publication date: 1 April 1902

Some time ago, a writer in these columns entered a plea for a series of reprints of notable books which had been allowed to drop entirely out of print, and certain lists of such…

Abstract

Some time ago, a writer in these columns entered a plea for a series of reprints of notable books which had been allowed to drop entirely out of print, and certain lists of such works were printed. So far nothing seems to have come of this useful suggestion, and no publisher has had the enterprise to experiment with a few issues on the lines laid down. Instead, every British publisher is engaged in the old, old game of reprinting edition after edition of the same old classics, and venturing no further than the limits of this or that hundred “best books.” The result is that we find publishers tumbling over each other in their eagerness to produce editions of the same hackneyed classics, each slightly different from its fellow in some trifle of price, shape, size, binding or editorial annotation. The book‐shops are filled with these rival reprints, and gradually, because of a craze for over‐daintiness, their stocks are beginning to look more and more like those of the stationers who deal largely in pocket‐books and diaries. Dainty little editions of Shakespeare, Scott, Dickens, Bunyan, and similar chestnuts, abound in every variety of limp leather and gilt‐edged prettiness, and all of them are warranted to survive about half‐a‐dozen readings before their dainty beauty fades, and they are ready for the waste‐paper basket. The leading idea of most of the publishers of these delicate editions seems to be that books are no longer intended to be kept on shelves, but should be carried about like watches or toothpicks. Waistcoat‐pocket dictionaries, fountain‐pen‐pocket editions of “Don Quixote,” and breeches‐pocket editions of the London Directory are all the rage, and people are urged to buy this or that dainty classic with binding designed by Blank, R.A., not because it is a good serviceable edition of a great literary classic, but because it forms such a pretty ornament for the pocket. The sixpenny reprint has been done to death, and now the shilling and two‐shilling net edition of the book possessed by everybody is beginning to go the same way. The literature of England is one of its chief treasures, and we are never weary of boasting of its power, extent, and variety. And our leading publishers, to prove the truth of the boast, keep on multiplying the same limited selection of books in the same way, while hundreds, equally good, are neglected. It never seems to occur to the diligent publishers who issue their trumpery little editions of Shakespeare, printed on thin paper, bound in limp leather, and edited to death by some learned scholar, whose notes smother the original text, that the masterpieces of some other author would come as an absolute novelty, and be hailed as a relief from the never‐ending stock classic. Public Libraries and students of literature are compelled to buy at a great comparative cost such of the older, out‐of‐print hooks as they may desire to possess, while in many cases they are unable to Vol. IV. No. 44, February, 1902.

Details

New Library World, vol. 4 no. 8
Type: Research Article
ISSN: 0307-4803

Book part
Publication date: 22 August 2014

Daniel Salinas and David P. Baker

Recent developments in neuroscience have generated great expectations in the education world globally. However, building a bridge between brain science and education has been…

Abstract

Recent developments in neuroscience have generated great expectations in the education world globally. However, building a bridge between brain science and education has been hard. Educational researchers and practitioners more often than not hold unrealistic images of neuroscience, some naively positive and others blindly negative. Neuroscientist looking at how the brain reacts and changes during mental tasks involving reading or mathematics usually discuss education as some constant and undifferentiated “social environment” of the brain, either assuming it to be a “black box” or evoking an image of perfect schooling and full access to it. In this review, we claim that a more productive and realistic relationship between neuroscience and the comparative study of education can be thought about in terms of the hypothesis that formal education is having a significant role in the cognitive and neurological development of human populations around the world. We review research that supports this hypothesis and implications for future studies.

Details

Annual Review of Comparative and International Education 2014
Type: Book
ISBN: 978-1-78350-453-4

Keywords

Book part
Publication date: 12 August 2009

Janet A. Samuels, D. Jordan Lowe and Catherine A. Finger

The supply of accounting majors has not kept pace with the increasing demand for accounting graduates. One way of increasing the number of qualified accountants, while maintaining…

Abstract

The supply of accounting majors has not kept pace with the increasing demand for accounting graduates. One way of increasing the number of qualified accountants, while maintaining desired quality, is through a non-degree program such as the Post-Baccalaureate Certificate in Accountancy. A certificate program addresses the needs of students who already have a bachelor's degree in another discipline and want to gain accounting knowledge. The purpose of this chapter is to assist accounting administrators and faculty in deciding whether a similar program would be feasible and beneficial for their school. We describe the benefits of a certificate program, which include the potential for increased enrollments and an enhanced learning environment. We discuss design alternatives and implementation issues in terms of our program and other certificate programs in the United States. We also discuss the needs and characteristics of certificate students currently enrolled in our program.

Details

Advances in Accounting Education
Type: Book
ISBN: 978-1-84855-882-3

Article
Publication date: 1 October 2018

Adeoye Johnson Adetunji

The purpose of this paper is to evaluate the role of customs and morality on financial crime control in developing countries, against the background of inherited foreign laws and…

Abstract

Purpose

The purpose of this paper is to evaluate the role of customs and morality on financial crime control in developing countries, against the background of inherited foreign laws and international best practice.

Design/methodology/approach

The research is explanatory, descriptive and exploratory, relying extensively on existing anti-graft journals, text books, decided cases, constitutional provisions, statutory provisions and United Nation Conventions.

Findings

The research findings and analysis propose that the existing financial crime control measures in developing nations fail to consider local customs and circumstances in formulating anti-corruption policies and laws; consequently, a meaningful and effective financial crime control in developing nations, especially in Nigeria, requires the customs and culture to be examined and evaluated with a view to designing a pragmatic policies and laws.

Originality/value

The paper contributes practical options to observed lapses in the existing financial control laws, especially corruption. The paper will be valuable to African Governments, corporations and the academic community.

Article
Publication date: 1 January 2001

Fu Long

Considers the reasons why the insurance industry began to target the Asian American population. Looks at the strategies employed and the changes which were required in operational…

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Abstract

Considers the reasons why the insurance industry began to target the Asian American population. Looks at the strategies employed and the changes which were required in operational approaches, product design and organizational structure. Examines the impact of social economic demographic changes on the industry in the 1980s. Characterizes the development of differentiation of focus strategy in an attempt to shed light on the market effectiveness of strategic development for industrial organizations.

Details

Management Research News, vol. 24 no. 1/2
Type: Research Article
ISSN: 0140-9174

Keywords

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