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This paper aims to explore the ways in which firms utilise hierarchical relationships and the market system to supply and acquire intellectual property (IP) and/or innovation capabilities from sources external to the firm.

The authors conduct a field study to explore emerging governance structures for open innovation, using multiple data sources including documents (e.g. white papers) and interviews published by the firms studied, analysis of the firms' web‐based systems (where applicable), secondary content (e.g. news articles) and elite interviews with key personnel.

The analysis of seven exemplars of open innovation reveals that inter‐organisational relationships that facilitate open innovation can be categorised based on whether they are mediated or direct, and seek to exchange intellectual property or innovation capability. Using this categorisation, the authors present an analysis that reveals four governance structures along ten dimensions, and discuss the influence of knowledge dispersion, uncertainty and transaction costs on the emergence of such structures. The authors conclude that the appropriateness of hierarchical/market relationships or intermediaries to source IP and/or innovation capability is dependent on the information asymmetry in relation to the existence and availability of potential solutions/solvers; the suitability of potential innovation partners (solution providers and solvers); and the acquisition process for external innovations (including problem specification, solution evaluation, transfer, etc.).

The research is exploratory in nature, and designed to serve as a foundation for future research efforts. In particular, the work highlights the need for research that takes an inter‐organisational perspective on facilitating open innovation.

The research highlights the prominence of information asymmetry as a key issue in choosing and designing appropriate governance structures for open innovation.

The paper presents an exploratory study of an emerging, and consequently under‐researched phenomenon.

It is a matter of sad record that the author of the memoirs from which this account of Cardiff in the 1930s has been extracted died while his work was still in the press. As “Files on parade” it is scheduled to appear in book form this year. By arrangement with Scarecrow Press, LR prints this extract in tribute to one of the most individual of its occasional contributors.

Despite the increasing popularity of influencer marketing, there exists a lack of understanding of how content created by social media influencers stimulates the pre-purchase behaviour of followers. Based on the stimulus-organism-response framework, this paper aims to address this lacuna by examining how influencer-created content affects the willingness of followers to search for more information related to the posted product.

A cross-sectional research design uses a web-based questionnaire among Instagram users in Sri Lanka. Structural equation modelling with analysis of moment structures 27 and SPSS PROCESS macro are used for hypothesis testing.

Findings indicate that the commercial orientation of influencer-created content reduces follower trustworthiness towards them and the perceived credibility of the content. Mediation results demonstrate that the commercial orientation of influencer-created content negatively affects follower willingness to search for more information related to the posted product through trustworthiness and perceived credibility.

When adopting influencer marketing to stimulate information search behaviour, marketing practitioners should carefully examine the commercial orientation of the content of the messages posted by social media influencers to maintain high levels of follower trustworthiness towards the influencer and positive follower credibility perceptions of the message.

This paper adds to influencer marketing literature by demonstrating the underlying process through which the commercial orientation of influencer-created content impacts follower willingness to search for product-related information.

The purpose of this study is to investigate how managers' abilities to design and implement organizational change initiatives affects supply chain (SC) responsiveness. Extant research focuses on specific process and resource options to address responsiveness, with only limited reference to managers' capabilities in adapting to new organization designs that organize processes and resources. Consequently, organizational theory that characterizes the implications of developing and implementing various designs is ignored. The study directly leverages organization adaption, organization design and the dynamic managerial capabilities literature to address the question of how to improve SC responsiveness.

Qualitative data are used to identify specific dynamic managerial capability constructs, as well as the expected relationships depicted in our conceptual model. The authors test these relationships using quantitative survey data collected from 199 SC leaders.

The authors find that capabilities in organization design, functional leader negotiations and workforce communications foster SC responsiveness via improved structural adaptability (SA). The findings explain how and when organization design actions impact SA and responsiveness, and more importantly, why managers should invest in developing a workforce communication capability as the foundation for organizational adaptability.

By applying organization adaption, organization design and dynamic managerial capabilities concepts, the research expands the existing study of responsiveness in the SC organizational context.

Regarding industrial sports products, there is sometimes a dual sport and health meaning intended by designers. Appearances of sport products are often quite opposite to health products. Design choices made by designers can thus be misunderstood by users. This paper aims to deeper understand the perception gap between designers and users within earlier stages of the design process to limit this confusion and help designers.

The authors propose an approach to help designers defining the perception of a new dual and hybrid product field. The first step is to collect designers’ perception through interviews combined with card sorting. The second step is to compare the perception of designers with that of users. Comparisons are based on an agreement measure.

The approach provides a first step to evaluate the perception of a dual hybrid product field. It allows designers to extract trends and perceptions to be considered for the design of products, to consolidate and confirm their intuitions regarding the intended dual meaning.

The main contribution of this paper is to evaluate the perception of a new and non-defined hybrid product field presenting a duality in appearance. This approach can be used by designers either to identify trends to be considered, reinforce the intended meaning, or validate their intuitions while designing products with dual meanings before.

This paper aims to contribute to an understanding of current accessibility efforts and practice in librarianship by providing a broad overview of the information about services, resources and facilities on academic library accessibility pages. By compiling and analyzing data from 85 libraries, this study seeks to facilitate comparisons between current and past accessibility practice and to provide perspective on how libraries communicate to users about accessibility efforts across libraries.

The authors conducted a content analysis of 85 library accessibility pages from a sample population of 98 institutions, consisting of all members institutions of four US academic library consortia. Pages were coded for content elements regarding services, facilities, collections, staffing, assistive technologies and general information. Webpage features, architecture and accessibility/functionality were also assessed.

Libraries have broadened and strengthened efforts to publicize/provide services and resources to functionally diverse users. Pages most commonly prioritize information about assistive technologies, services and facilities. Pages varied greatly in size, complexity and detail, but public institutions' pages were more prevalent and informative than their private counterparts. Libraries can work to foreground accessibility pages and increase transparency and evidence of currency to improve communication to their users.

This study provides a large-scale content analysis of library accessibility webpages. It allows for comparison of the features and information most commonly featured on these important online points of service.