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Literature reveals ongoing debates around the role of business analysts in agile software development (ASD) teams. This can be attributed, in part, to a knowledge gap concerning how business analysts contribute to overall team capabilities, particularly those which are essential in enabling teams to respond to fast-paced environmental changes. The purpose of this study was to address this gap by investigating how business analysts (BAs) contribute to the dynamic capabilities of ASD teams.

Through a deductive approach, this study adapted and applied a research model based on the team dynamic capabilities (DC) theory to explore the contributions of BAs in agile teams. The study was executed using a qualitative, single case study research strategy directed at an ASD team in the financial services industry. Moreover, data were collected through face-to-face, semi-structured interviews; a focus group; non-participant observation and physical artefacts review. The thematic analysis technique was used to analyse the data.

The study contributes to teams DC theory through four theoretical propositions centred on the role of BAs. The proposition highlights how BAs relationship management, tacit knowledge sharing, task mental models and transactive memory are key contributors of ASD teams' DC. The study also found that BAs contribute to ASD teams' ability to embrace agile principles 2, 4, 6 and 12. This study can inform the design of capacity development programmes for individual team members and BAs and thus help managers curate teams that will best promote DC.

This study can inform the design of capacity development programmes for individual team members and BAs and thus help managers curate teams that will best promote DC.

This study builds on the relatively few studies which focus on DC within software development (SD) teams and ASD project teams. Moreover, the study explores how an individual (i.e. a BA) can contribute to the DC of a team.

In 1969, the annual per capita income of Singapore was $650. By 1981, Singapore's gross national product per capita was $5,240. Such productivity placed this small developing state among the very wealthiest non‐OPEC developing countries of the world, with an unequalled 1960–82 average annual growth rate of 7.4 per cent. During the decade to 1982, real per capita GNP grew by an average of 9.2 per cent each year. In 1982, gross domestic product amounted to $14 billion. In 1983, Singaporean real GNP grew by 7.2 per cent, a performance matched only by Hong Kong and Taiwan. Unemployment was held to a level of 2.3 per cent and inflation to an even more modest 1.1 per cent. Singapore also achieved the highest national savings rate in the world, at 42 per cent of GDP. These trends produced a 1985 GNP per capita of $7,420, larger than those of Italy, Ireland, Spain, Greece, Portugal and New Zealand; and not much less than those of either Belgium or Britain (World Bank, 1987, p. 203). If the nation's GDP contracted by 1.9 per cent in 1985, it resumed expansion thereafter, at an inflation‐adjusted rate of 1.8 per cent in 1986, and 8.6 per cent in 1987 (Wall Street Journal, 1988, p. 12).

This project presents an opportunity for high school social studies teachers to infuse content on the federal budget, national debt, and budget deficit into civics-courses. The federal budget influences countries’ decisions about domestic and foreign policy, making the study of the topic a necessity for understanding economic interdependence, as well as active and engaged citizenship. The national debt plays an important role in efforts to balance competing interests concerning taxes, entitlement programs, and government spending. Social studies teachers have the opportunity to create connections between economic and public policies about the federal budget, national debt, budget deficit, and the content commonly taught in high school civics classes across the United States. Our two-day lesson, Examining the role of citizens in the U.S. budgetary process: A case study, can be infused into the civics curriculum to help high school students begin to understand the federal budget, national debt, and budget deficit. We model an inquiry-oriented approach for citizen participation about these topics in high school civics classes.

Design for manufacture and testability seems to be a very hot topic. This seminar organised by Bob Willis was over‐subscribed within the first two weeks of announcement, and the standby places were already sufficient to warrant a repeat seminar during September. This will be held in Chelmsford on 9 September.

UK clearing banks are well placed to compete successfully for any increased volume of share‐dealing business which may occur. They are taking steps towards establishing national retail share‐dealing networks for the first time. A large and growing number of customers now have attitudes to savings and investment which are consistent with share ownership. Customers prefer banks over competitors as sources of information, advice and places to carry out share dealings. The attitude of bank branch managers must be changed through the internal marketing task of motivation. At present they have a neutral or negative attitude to share marketing. In time the success of share shops will be dependent on large numbers of people actively trading their shares. However most shareholders are encouraged to hold on to their shares for some time. Encouraging customers to trade their shares frequently may be the biggest obstacle to success.

How can the unit trust industry expand its customer base? To date, although public interest in equity investment has spread widely since the 1984 launch of the major privatisation flotations, unit trusts still attract only about the same number and types of investors as before. Three‐quarters of the population say they have never considered buying them. A model of how consumers buy financial products and data from a series of large‐sample surveys are used to show that the main problem — and potentially the solution — lies not in adverse attitudes, nor lack of product awareness, but in people's feeling that they do not understand unit trusts and would not consider buying them unless they understood them a lot better.

At first glance, this A4 size guide looks very much like the UKOLUG newsletter, sharing as it does the same cover design. However, this book is one of a number of publications from the group aimed at users of online and CD‐ROM resources, and builds upon two previous UKOLUG guides to CD‐ROMs.

Using Bonner's model, this paper aims to examine the effects of skill level and the two task complexity dimensions – clarity and quantity of information – on subjects' internal control risk assessments.

The research expands the literature by isolating the individual components of task complexity and examining how skill interacts with either component in affecting decision making. It uses a 2×4 mixed factors laboratory experiment. This design allows the effects of task complexity and skill between and within subjects to be examined. The mixed factors design includes two levels (high and low) for each dimension of task complexity (clarity and quantity) on a between‐subjects basis, with four separate cases on a within‐subjects basis. Skill level is measured as the subject's task‐related knowledge. The subjects are senior‐level students in auditing courses at three Midwest universities.

It is found that subjects assess control risk too high, consistent with the conservatism principle. Skill level mediates this finding: high‐skill subjects make more accurate risk assessments; low‐skill subjects consistently assess control risk too high. Over repetitions of complex tasks, high‐skill subjects make more accurate assessments, while low‐skill subjects initially overstate, then improve. For repetitive simple tasks, both skill levels get worse, increasingly overstating their assessments. These findings support current practice, indicating that experienced auditors make complex risk assessments, where repetitive performance of complex tasks improves risk assessments. However, repetitive simple tasks may result in assessing control risk too high, resulting in excessive testing.

Consistent with prior research, the results suggest task complexity and subject skill are important considerations in experimental research designs.

The purpose of this paper is to develop an understanding of the internationalisation prospects of Chinese domestic hotel firms.

This study examined the Jin Jiang Hotel Group, China's largest domestic hotel firm. The qualitative method of semi‐structured personal interviews was selected in the design of this exploratory study to address the research question: What are the factors guiding Jin Jiang's considerations for internationalisation? Personal interviews were conducted with the senior corporate headquarters' management in Shanghai.

The findings indicate that the firm is in a stage of pre‐internationalisation in its organisational development, and has adopted a cautious and passive approach on its path towards internationalisation. This paper identifies company abilities, government support, marketing and brand strategy, network and management standards, state‐owned enterprise (SOE) related problems, human resources and other external opportunities/challenges as factors that may affect the firm's internationalisation.

This paper develops a better understanding of the evolution of Chinese SOEs' internal capabilities as internationally competitive providers of hospitality management services. It also explores the nature of relevant relationships that will determine the activities, pace, and progress along such firms' internationalisation paths. The paper specifically provides understanding of a firm's prospects of internationalisation, internationalisation activities that the firm has already undertaken, factors that support or inhibit internationalisation, and future intentions and plans for internationalisation.

This paper analyses factors underlying a Chinese SOE domestic hotel firm's approach to internationalisation. While most internationalisation studies are conducted after the firm has already internationalised, this study examines the pre‐internationalisation stage.