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The purpose of this paper is to analyze the promising potential of open data in Kazakhstan to boost public sector innovations and trace the emergence of the related civic engagement initiatives in order to understand how it affects the democratization of political communication processes in a typical developing country.

This is a case study research which begins with a brief history of the official open data project and then investigates various political and socioeconomic drivers, corresponding regulatory acts, the leading role of the key stakeholders and policy entrepreneurs in the diffusion of the open data movement as well as the main challenges associated with the advance of the open government concept in Kazakhstan, while various independent open data-driven projects provide a rich empirical basis for the analysis.

Open data provides new opportunities to promote civic engagement and e-participation but does not affect the fundamentals of the political system nor advances democratic institutions in a typical developing country. The traditional directives could paradoxically be effective in advancing open data even in a less collaborative political culture. The unitary administrative context is conducive for the development of the ICT-driven public sector initiatives as a single platform. The existence of independent developers is crucial in promoting various open data-driven projects and sharing related expertise. The open data movement creates a favorable atmosphere for the participation of the non-governmental sector in the sphere.

This case study is primarily focused on the analysis of the open data movement at the national level of government, taking into account the unitary structure of the public administration system existing in Kazakhstan, which apparently has a crucial fundamental effect on the realization of any e-government system in this country. In this respect, the main limitation of the research is that the possible existence of various open data-driven projects at the local levels that hypothetically may have a different set of political and socioeconomic drivers and challenges was excluded from the final equation, which provides a new window for the future research in the area.

The results of the research could be used by e-government practitioners and policymakers in evaluating and improving the operation of the open data-driven projects in many developing countries.

The author of the paper tried to develop a universal framework of the case study research that could be used in investigating the open data phenomenon not only in Kazakhstan but also in the context of other developing and transitional countries, especially in analyzing the apparitional emergence of the unique networking activities among the key stakeholders of the open data movement, i.e. policymakers, NGOs, businesses, developers, mass media and citizens. In addition, the results of the analysis could be used in testing the political and socioeconomic implications of the highly centralized e-government approach in the realization of the open data concept in a number of other typical unitary states.

In scientific works, the open data phenomenon is usually analyzed in the context of the most developed and democratic countries of the world with a vast majority of case studies being focused only on North America and Europe, forgetting that it is a global trend. In contrast to the traditional trends in the academic literature, the author of the paper studies the realization of the concept in an unusual context, resorting to the case study of a typical emerging and post-totalitarian nation such as Kazakhstan and focusing on the analysis of the key drivers and challenges in the diffusion of the open data concept in an attempt to answer the ultimate question: whether it is really harnessed by the members of civil society to promote civic engagement and e-participation.

The purpose of this paper is to study a multi-institutional and multi-layer nature of open data-driven communication processes that provide a collaborative platform to meet the interests of various stakeholders in advancing public sector innovations, namely, government agents, citizens, independent developers, non-governmental organizations, mass media and businesses alike and understand an important role of mutually beneficial public–private partnerships in the area.

This is a case study research, which itself is based on a combinative approach, especially in applying, in a successive order, two methods of investigation, namely, stakeholder and policy analysis. In general, the combination of these two research techniques is useful in understanding the most important collaborative trends in the area and locating key institutional drivers and challenges that open data policymakers face today in implementing related digital collaborative and participatory platforms.

The open data concept could provide a promising collaborative platform to network various e-government stakeholders and accelerate related technology-driven public reforms. The successful implementation of the idea demands a fairly equal contribution from representatives of both public and private sectors of economy. The case has also clearly demonstrated the importance of cooperation with the local non-governmental sector, independent developers and journalists, whose active participation is a key factor for the overall progress of the open data phenomenon, to a greater degree, as a collaborative movement rather than an instrument of public sector innovations.

One of the fundamental limitations of the investigation is that it is a single case study. It explores the development of open data phenomena in the context of such an advanced post-industrial society as Finland. In this regard, in order to support key arguments of the research, it is necessary to compare its findings with the results of similar case studies in other administrative, political and socioeconomic settings, which would open new promising dimensions for future research in this direction.

Policy recommendations are proposed by the author in the discussion section, which could help, for example, to boost information campaigns in popularizing open data technologies and its reuse among independent developers. A lot of unique visualizations and illustrations are presented in the paper to help readers grasp better key ideas of the research. In this respect, the paper is intended for a global professional community of open data experts, e-government specialists, political scientists, journalists, lawyers, students of public policy and public administration and all those who are interested in studying the phenomenon from the perspective of its key stakeholders.

The author of the paper tried to develop a universal framework of case study research that could be used in investigating phenomena of open data not only in Finland but also in the context of other post-industrial societies, especially in analyzing roles of various stakeholders in adopting open data-driven collaborative and civic engagement platforms and startups.

This research presents a first case study that investigates a collaborative potential of open data phenomena from a stakeholder perspective in a more holistic manner, especially in analyzing professional networking platforms and related communication activities that meet the interests of stakeholders as diverse as government agents and journalists, independent developers and academia, charities and businesses in an attempt to better understand the fundamental factors of the open data movement as a collaborative socioeconomic trend.

Despite certain political, organizational, technological and socioeconomic benefits that e-voting brings, governments around the world are beginning one by one to denounce its further use in the electoral process. In this regard, the paper aims to analyze reasons that led to the discontinuation of e-voting, resorting to the case of Kazakhstan, a transitional post-soviet country, which actively used the technology in 2004-2011, as a poster child of the global trend, elaborating on key political, socioeconomic, organizational and technological risks that could be associated with the possible return of this innovation in future elections.

The research is based on the combination of context and policy analysis, as well as focus groups studies and semi-structured interviews. The context analysis was aimed to understand various political and socioeconomic benefits in adopting e-voting in Kazakhstan. The policy analysis was useful in identifying implementation strategies of the government in promoting e-voting. The focus groups were helpful in understanding the perspectives of various audiences on e-voting. The semi-structured interviews were carried among independent developers in regard to the potential software products that could be used to propose new solutions in the area, including by experimenting with various blockchain platforms.

Analyzing the lessons from Kazakhstan, one can conclude that e-voting was introduced and used for several years by authorities in this country for certain economic and organizational benefits, but later they had to reject it and return to traditional paper ballot due to lack of confidence from the non-governmental sector in the capacity of public sector to ensure the integrity of e-voting procedures. As a result, building trust and applying innovative approaches should be a priority for policymakers in the area, if they wish to return to this technology, especially in adopting new presumably more reliable solutions based on blockchain technologies.

The primary data that was collected by the author from field studies were indexed, refined and presented in a special matrix in a separate section, which were interpreted in the discussion session. These data could be used by other scholars for further interpretation and analysis in their own studies, setting new research agendas and testing hypotheses. This is a single case study research, which is focused on the analysis of reasons that led to the denunciation of e-voting in Kazakhstan, which results could be extrapolated mostly to similar transitional post-totalitarian settings.

The study can be used to inform ways of how to improve the current e-voting platforms, especially in ensuring better security and transparency of the systems, which could be useful for developers who work on blockchain-driven solutions.

The results of the case study research and expert opinions expressed by various software developers in the e-government areas, which were presented in the paper, could be used by both an academic community and practitioners in understanding better a wide range of political, organizational, economic, social and technological drivers, risks and new opportunities in promoting e-voting technology as a trust generating social phenomenon.

The paper proposes the first case study of reasons that led to the discontinuation of e-voting in the context of such a typical transitional, post-totalitarian and post-soviet society as Kazakhstan, providing new insights into a wide range of political, regulatory, socioeconomic, organizational and technological aspects of related policy decision-making and implementation strategies adopted by public institutions in this country.

The purpose of this paper is to review and illustrate historical milestones and evolutionary stages of public sector reforms in such a typical transitional society as Kazakhstan through the prism of existing e-government development strategies, implementation models and institutional regulations.

The research is mostly based on a retrospective analysis of technology-driven public sector reforms and content analysis of various e-government strategies and platforms implemented by national and local executive authorities in Kazakhstan for the last two decades.

The results of the analysis has confirmed previously made assumptions that typical developing states tend to adopt different non-linear and multidimensional implementation strategies in advancing e-government reforms in comparison with developed countries. As it turns out, the continuity of actual stages or levels of such development not always corresponds in a consecutive manner to the formal phases of the most popular e-government maturity models proposed previously in academic literature.

One of the fundamental limitations of the case study is that its findings and recommendations could relate only to a limited number of countries that have similar political, socioeconomic and administrative contexts. Taking into account the fact that Kazakhstan is not only a typical developing economy but also a transitional post-communist and post-totalitarian society that has its own unique political and socioeconomic features of governance, the results of case study could not be generalized and extrapolated to all developing countries, presumably narrowing them only to a very limited number of similar states, mostly, in Eastern Europe, Caucasus and Central Asia.

The main practical contribution of the article is that it provides a close review of e-government politics in Kazakhstan that could be helpful for policy makers and practitioners in evaluating, learning and improving the work of various technology-driven public sector projects in the area, especially from a regulatory point of view.

This inherently ethnographic narrative, which is based on the analysis of e-government legislation and implementation strategies derived from diverse administrative practices, could be interesting for those who seek to understand an ever-changing truly evolutionary nature of technology-driven public sector reforms in a typical transitional society.

The peer-to-peer perspective on open data is an interesting topic to research, taking into account that data-driven innovations and related startups are often developed independently by civic and private stakeholders in a highly collaborative manner and are tentatively beginning to directly compete with traditional e-government solutions, providing arguably better services to citizens and businesses. In this regard, the paper aims to further debate on the potential of such independent data-driven collaboration not only to transform the traditional mechanisms of public sector innovations but also provide more democratic ways to ensure greater transparency of government and its responsibility before the society.

The research is based on a cross-country case study, resorting to the content analysis of three demonstrative cases in the development of open data-driven projects, which specifically promote peer-to-peer communication between its stakeholders. In this regard, the case study itself relies heavily on the analysis of rich empirical data that the author collected during his field studies in the Northern European region in 2015–2017, particularly in Estonia, Finland and Sweden. The practical research itself consists of three major parts, which reflect peer-to-peer perspectives of correspondingly civic, public and private stakeholders through manifested examples of related independent projects in the area.

The paper's results demonstrate that the use of peer-to-peer mechanisms in advancing related public sector reforms allows to transform the traditional understanding of e-government phenomena in a conceptually new way. E-government or its last more political interpretation – from the perspective of its peers could be regarded not necessarily as a platform to provide digital public services but as a source of raw material for various third party projects in, respectively, civic, government and business peer-to-peer dimensions of such reforms. As a result, open data provides an interesting playground to change the very nature of public sector innovations in the area.

The choice of countries for research was motivated by purposive and convenience sampling because all these countries are situated in one region, have both similarities and differences in historical, political and socioeconomic backgrounds and, therefore, provide an ideal playground to investigate open data as a context dependable phenomenon. In this regard, the unique political and socioeconomic contexts of these countries provide an interesting playground to debate on the potential of social democracy, egalitarian society and social equality, i.e. public values that are deeply embedded into the fabric of societies there, to benefit the open data movement in a fundamental manner.

This paper reports on unique practical approaches for peer-to-peer collaboration and cooperation in advancing open data-driven platforms among stakeholders. The results of the case studies in three Nordic countries, which are currently among global leaders in advancing the concept of open government, are presented in an intrinsically illustrative manner, which could help practitioners and policymakers to understand better the potential of such a peer-to-peer perspective on open data. In this regard, the models proposed, of citizen-to-citizen, business-to-business, government-to-government interactions, could be interesting to a wide audience of e-government stakeholders in many nations.

The paper also enters into philosophical debates about societal implications of digital peer-to-peer data-driven communication among people. Recent efforts to digitize almost every part of social life, starting from popularization of solutions for distant work and ending to online access to various public services, incentivize individual members of civil society to communicate in an inherently peer-to-peer way. This fact will definitely increase the demand for related digital services. Social distancing in a digital context will allow to paradoxically emancipate technically savvy and entrepreneurial people in creating new services, including using open data, which could meet the demand.

The research is intrinsically of an empirical character because recent e-government reforms in the public sector in many countries, including in the open data area, provide rich practical knowledge to test the limits of new technologies to advance society in socioeconomic and, more importantly, political development. In this regard, this paper provides the first research in analyzing open data from a unique peer-to-peer perspective with an ultimate goal of the whole investigation to draw the attention of other e-government scholars and initiate debates on the collaborative nature of the phenomena to empower civil society and ensure transparency of government.