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Article
Publication date: 21 June 2022

Pengzhen Yin, Chuang Wang and Liang Liang

Personally owned mobile information and communication technologies (MICT) have been widely and routinely used for work purposes in the post-pandemic workplace. Drawing on adaptive…

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Abstract

Purpose

Personally owned mobile information and communication technologies (MICT) have been widely and routinely used for work purposes in the post-pandemic workplace. Drawing on adaptive structuration theory for individuals (ASTI), this study investigates the antecedents (i.e. characteristics of MICT) and outcomes (i.e. employee affective and cognitive well-being) of routine MICT use in the remote work context.

Design/methodology/approach

The research model was empirically tested via a survey of 430 working professionals who use personal MICT for work purposes in the remote work context.

Findings

Results show that the routine MICT use increases employee affective well-being (i.e. job satisfaction) and mitigates cognitive well-being (i.e. technology overload). The mediation effects of routine MICT use on the relationships between its characteristics (autonomy and timeliness) and employee well-being (i.e. job satisfaction and technology overload) were also found.

Originality/value

Existing research on remote work has widely focused on employee productivity and performance, while attention has rarely been paid to the effects of the technology-driven “new normal” on employee well-being. Grounded in ASTI, this study identifies three MICT characteristics as sources of user adaptive structuration, which impact employees' routine MICT use behavior and further influence employee affective and cognitive well-being. This research can help understand employees' personal MICT use adaptive behavior and improve their well-being.

Article
Publication date: 27 June 2023

Pengzhen Yin, Wei Wang, Chuang Wang and Liang Liang

With the prevalence of enterprise social media (ESM), this study examines how the innovative and routine ESM use behaviors in the post-acceptance stage influence the quality and…

Abstract

Purpose

With the prevalence of enterprise social media (ESM), this study examines how the innovative and routine ESM use behaviors in the post-acceptance stage influence the quality and quantity dimensions of information processing (i.e. information equality and information overload), subsequently affecting employee autonomy grounded in the digital information management theoretical (DIMT) framework. This study further explores the moderating effects of communication visibility on the relationships between employee autonomy and each of the two information processing factors.

Design/methodology/approach

The proposed theoretical model was empirically validated using survey data of 266 knowledge workers that use ESM in a hybrid working context.

Findings

The results demonstrate that innovative and routine ESM use have different impacts on the quality and quantity dimensions of information processing, and information equality (quality dimension) improves employee autonomy as expected, but, surprisingly, information overloads (quantity dimension) as well. ESM communication visibility positively moderates the relationship between employee autonomy and each dimension of information processing.

Originality/value

Prior studies on ESM use widely focused on ESM's positive and negative outcomes and the mechanisms from the perspectives of employees' psychological and cognitive reactions. How ESM use behaviors in the post-acceptance stage empower employee autonomy and allow organizations to leverage the organizations' information technology (IT) investments remains unclear. Drawing on the information processing perspective, this study provides a novel angle to examine how to leverage IT values that stem from ESM use by considering the complementary roles of active and passive information processing.

Details

Industrial Management & Data Systems, vol. 123 no. 8
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 2 October 2018

Pengzhen Yin, Carol X.J. Ou, Robert M. Davison and Jie Wu

The overload effects associated with the use of mobile information and communication technologies (MICTs) in the workplace have become increasingly prevalent. The purpose of this…

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Abstract

Purpose

The overload effects associated with the use of mobile information and communication technologies (MICTs) in the workplace have become increasingly prevalent. The purpose of this paper is to examine the overload effects of using MICTs at work on employees’ job satisfaction, and explore the corresponding coping strategies.

Design/methodology/approach

The study is grounded on the cognitive load theory and the coping model of user adaptation. The overload antecedents and coping strategies are integrated into one model. Theoretical hypotheses are tested with survey data collected from a sample of 178 employees at work in China.

Findings

The results indicate that information overload significantly reduces job satisfaction, while the influence of interruption overload on job satisfaction is not significant. Two coping strategies (information processing timeliness and job control assistant support) can significantly improve job satisfaction. Information processing timeliness significantly moderates the relationships between two types of overload effects and job satisfaction. Job control assistant support also significantly moderates the relationship between interruption overload and job satisfaction.

Practical implications

This study suggests that information overload and interruption overload could constitute an important index to indicate employees’ overload level when using MICTs at work. The two coping strategies provide managers with effective ways to improve employees’ job satisfaction. By taking advantage of the moderation effects of coping strategies, managers could lower employees’ evaluation of overload to an appropriate level.

Originality/value

This study provides a comprehensive model to examine how the overload resulting from using MICTs in the workplace affects employees’ work status, and how to cope with it. Two types of overload are conceptualized and corresponding coping strategies are identified. The measurements of principal constructs are developed and empirically validated. The results provide theoretical and practical insights on human resource management and human–computer interaction.

Article
Publication date: 13 July 2015

Pengzhen Yin, Henry Tsai and Jie Wu

– This study aims to propose a hotel life cycle model and applies this model to examine the development of international tourist hotels (ITHs) in Taipei.

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Abstract

Purpose

This study aims to propose a hotel life cycle model and applies this model to examine the development of international tourist hotels (ITHs) in Taipei.

Design/methodology/approach

In this study, a two-stage approach is proposed to examine the life cycles of 20 ITHs in Taipei. First, we evaluate the overall and departmental efficiencies by using a two-layer bootstrap data envelopment analysis (DEA) model. Second, we divide the phases of the hotel life cycle by incorporating two objective indicators, namely, the average efficiency change rate (AECR) and the annual average efficiency (AE).

Findings

The results show not only that the efficiency scores derived from the bootstrap DEA model could help assess the performance of individual ITHs but also that the resulting AECR and AE could help to objectively classify the development of the hotels under study into the following phases: initial, growth, maturity and recession and regeneration phases.

Practical implications

The method proposed in, and the results obtained from, this study can provide the stakeholders of the ITHs in Taipei with an alternative to the existing subjective enterprise life cycle (ELC) model for identifying these ITHs’ stages of development using quantitative and objective criteria.

Originality/value

Existing hotel management research rarely focuses on hotel life cycle analysis, likely due to the adoption of subjective criteria by the conventional ELC model, which limits the practical application of the research. To improve on the conventional ELC model, our proposed quantitative approach involves dividing the hotel life cycle by employing two objective indicators and then empirically presenting the results.

Details

International Journal of Contemporary Hospitality Management, vol. 27 no. 5
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 14 December 2023

Hongyan Zhu, Xiaochong Wu, Pengzhen Lv, Yuansheng Wang, Huagang Lin, Wei Liu and Zhufeng Yue

Improvement and optimization design of a two-stage vibration isolation system proposed in this paper are conducted to ensure the device of electronic work effective.

Abstract

Purpose

Improvement and optimization design of a two-stage vibration isolation system proposed in this paper are conducted to ensure the device of electronic work effective.

Design/methodology/approach

The proposed two-stage vibration isolation system of airborne equipment is optimized and parameterized based on multi-objective genetic algorithm.

Findings

The results show that compared with initial two-stage vibration isolation system, the angular vibration of the two-stage vibration isolation system becomes 3.55 × 10-4 rad, which decreases by 89%. The linear isolation effect is improved by at least 67.7%.

Originality/value

The optimized two-stage vibration isolation system effectively improves the vibration reduction effect, the resonance peak is obviously improved and the reliability of the mounting bracket and the shock absorber is highly improved, which provides an analysis method for two-stage airborne equipment isolation design under complex dynamic environment.

Details

Multidiscipline Modeling in Materials and Structures, vol. 20 no. 1
Type: Research Article
ISSN: 1573-6105

Keywords

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