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This article addresses the functional links between knowledge and performance in human activity. Starting with the evolutionary roots of knowledge and activity, it shows how the combination of adaptive behavior and knowledge storage has formed over various stages of evolution. The cognitive architecture of human actions is discussed against this background, and it is shown how knowledge is integrated into action control. Then, methodological issues in the study of action knowledge are considered, and an experimental method is presented that can be used to assess the structure of action knowledge in long‐term memory. This method is applied in studies on the relation between object knowledge and performance in mechanics and between movement knowledge and performance in high‐performance sportswomen. These studies show how experts’ knowledge systems can be assessed, and how this may contribute to the optimization of human performance. In high‐level experts, these representational frameworks were organized in a highly hierarchical tree‐like structure, were remarkably similar between individuals, and matched well the functional demands of the task. In comparison, the action representations in low‐level performers were organized less hierarchically, were more variable between persons, and were not so well in accordance with functional demands. These results support the hypothesis that voluntary actions are planned, executed, and stored in memory directly by way of representations of their anticipated perceptual effects. The method offers new possibilities to investigate knowledge structures. Based on such results it is possible to improve performance via special training‐techniques. This paper fulfils an identified research need concerning the interaction of knowledge and performance and offers new perspectives for future forms of knowledge management.

The paper aims to discuss the effectiveness of e-Learning in advancing work practices. The paper investigates the assumption that e-Learning is as effective as face-to-face interventions when stimulating change. It also examines the assumption that well-designed and well-executed instructional interventions will advance work practices.

The paper synthesizes contemporary social-psychological and educational research in the creation of a model of intervention-based change. In addition, the findings from an empirical study of online teacher professional development simultaneously inspire and exemplify the model.

The paper suggests that increased attention to individual motivational drivers is needed, especially post intervention, to help ensure meaningful learning transfer and sustainable behavior change. The importance of individualized on-the-job scaffolding for employees is highlighted through relational considerations of attrition and scaffolding. In investigating the chasm between initial and sustained change, seemingly unpredictable contextual factors appear to be critical to the effectiveness of e-Learning in advancing work practices.

In recognition of the vulnerability and situatedness of turning instructional interventions into sustainable change, the paper initiates a rethinking of e-Learning as technologies for on-the-job, just-in-time and individualized performance support. The paper gives concrete examples of current technologies that may assist in online scaffolding, while also acknowledging that this is still a field in which further research and developments are needed.

The paper critically investigates some of the more resilient assumptions that serve as a fundament for professional development interventions currently. It conceptualizes intervention-based change and the key motivational drivers of such change. In doing so, it illuminates highly contextual dynamics presumed to have a critical impact on the effectiveness of e-Learning for PD.

Digitalization in marketing activities has made it easier for people to make purchase decision. This platform encourages every firm to optimize digitalization as part of its marketing strategy. Optimization of attractive digital marketing involves advertising attractiveness, influencer marketing and online customer reviews. This study aims to investigate advertising attractiveness, influencer marketing and online customer reviews on purchase decision.

The study was conducted with a quantitative approach. A total of 120 respondents were involved in this study by using convenience sampling techniques in data collection. Multiple linear regression was used to analyze the data.

The results of the study show that influencer marketing and online customer reviews have an impact on online purchase decision. Meanwhile, advertising attractiveness does not show any influence on purchase decision.

Despite the start-ups have modified the website by increasing the content to make it more informative, it seems that customers are not interested in making a purchase. Therefore, notwithstanding the role of website attractiveness, the use of physical attractiveness is still considered an effective way to encourage customers to make purchasing decisions. In this way, a firm needs to make adjustments between the customers' personality, lifestyle and attitudes and endorsers.

This study developed previous empirical studies which a positive relationship between advertising attractiveness, influencer marketing, online customer reviews and purchase decision. The development of the model was carried out by elaborating variable indicators. In addition, the source of increasing credibility was not based on physical attractiveness, but rather emphasizes the website quality.

This bibliographic essay examines the scope and variety of nonfiction works in comics form with the intent of expanding librarians’ awareness of the diversity of such materials and serving as a resource for librarians.

It provides some theoretical background for understanding what constitutes nonfiction in graphic form and an overview of works available in print.

The article provides a representative (but not comprehensive) survey of graphic nonfiction works in the genres of memoir, travel, journalism, history, biography, science, essays and educational materials.

The essay focuses on materials published in books in English; the library world would benefit from subsequent research exploring the richness of materials available in other formats and other languages.

The field of graphic nonfiction is expanding, and this article serves as a guide for libraries interested in building or expanding collections in this format.

That the introduction of the Control system should have given rise to a considerable amount of criticism, both appreciative and adverse, was naturally to be expected. The appreciative remarks which have appeared in the press, and those also which have been privately communicated to the directors, indicate that the subject has been intelligently considered, and in some cases carefully investigated and studied. The opinions given are worth having on account of the position and influence of hose who have given them, and on account of the obvious freedom from bias which has characterised them. This is so far satisfactory, and goes to show that the success which has attended the working of the Control system abroad may well be expected to attend it in this country as soon as it is sufficiently well known to be appreciated by the manufacturers and vendors of good and genuine products, and by the general public, whose best interests it cannot but serve.

Surveys attitudes to police (ATP) in Santa Ana, California by asking respondents what they most like or dislike about police. Finds inter alia that the primary indicator of ATP is how people feel about their location. Contrasts sharply with previous research in finding that ethnicity is not a very good predictor of ATP. Points out that unrealistic expectations for law enforcement may be ameliorated by community policing, which involves citizens in decision making and neighborhood improvement.

This article reports on program based performance budgeting in Florida and examines the process by which it became a reality, the problems to be expected in implementation, and the history of earlier reform efforts. Florida has a long history of failed budgetary reforms. The question is whether that unfailing series of failures will be continued or overcome. The answer lies with future legislative leadership.

Nobody concerned with political economy can neglect the history of economic doctrines. Structural changes in the economy and society influence economic thinking and, conversely, innovative thought structures and attitudes have almost always forced economic institutions and modes of behaviour to adjust. We learn from the history of economic doctrines how a particular theory emerged and whether, and in which environment, it could take root. We can see how a school evolves out of a common methodological perception and similar techniques of analysis, and how it has to establish itself. The interaction between unresolved problems on the one hand, and the search for better solutions or explanations on the other, leads to a change in paradigma and to the formation of new lines of reasoning. As long as the real world is subject to progress and change scientific search for explanation must out of necessity continue.

This paper revisits the debate regarding myriad measurement bases and begins a new discussion within a public sector environment. It does this by considering the under‐researched technical aspect of measurement within Neely et al.'s measures design template framework.

Using the full population from Australia's largest state, New South Wales (NSW), the annual reports of all local councils were analysed over a seven‐year period. In addition, interviews were conducted with a sample of councils representing all geographical areas of the state.

Under the auspices of the modified Neely et al.'s measures design template, additivity problems associated with valuing infrastructure, property, plant and equipment (IPPE) were found to result in the production of unreliable performance indicators – in this case, the capital expenditure ratio (CER).

The limitations include the research using an untested model; local councils in only one Australian state and one performance indicator analysed. Future research will examine the behavioural aspects of local councils as a result of being judged on an inappropriate indicator.

This paper considers two research issues – the imposition of private sector ideas to public sector entities and problems associated with combining myriad measurement bases to produce performance indicators used for decision making in local government. By introducing the CER as an exemplar within Neely et al.' measures design template, problems associated with combining myriad measurement bases to produce performance indicators used for decision‐making provide an unique insight into local government reporting.

The paper analyses the development of LIS research in Denmark since 1985, when research became one of the main activities of the Royal School of Library and Information Science (RSLIS) along with education and continuing education. The paper outlines the background for the development of the School from a professional school to a university institution and the political, economic, professional and other conditions for this framework. The initiatives taken and the activities realised during the years are evaluated, especially those with relevance to international co‐operation.